Healthcare Reference.

The ways clinical, device, pharmacy, and business systems get fooled, in plain language, and what DOR does about each one.

Clinical Systems

Orders, results, images, and the chart they all land in.

HC-C.1

Altered lab results

A result can be changed between the analyzer and the chart, and the changed value looks no different from a legitimate one.

DOR's answer

DOR proves each result is unchanged from the instrument that produced it.

RA-1.3.2RA-1.2.2

HC-C.2

Forged clinical orders

An order can be inserted into a system so it appears to come from a known clinician.

DOR's answer

DOR confirms each order came from the clinician and system it names before it is acted on.

RA-1.3.1RA-2.1.4

HC-C.3

Altered or swapped images

Images can be edited, generated, or attached to the wrong patient on their way to the reading room.

DOR's answer

DOR keeps each image tied to the patient and scanner it came from.

RA-1.4.4RA-1.3.2

HC-C.4

Records rewritten after downtime

During and after an outage, records are re-entered and can be backdated or changed.

DOR's answer

DOR locks in what was verified and when, so the timeline holds.

RA-6.1.3RA-5.3.1RA-4.3.2

At the Bedside

Monitors, pumps, and every connected device near a patient.

HC-B.1

Altered monitor data

Readings can be changed on their way from the bedside to the central station, showing normal values while a patient declines.

DOR's answer

DOR proves each reading is unchanged from the device.

RA-1.2.4RA-1.2.2

HC-B.2

Unauthorized remote device commands

Anyone who reaches the device network can send commands to connected equipment.

DOR's answer

DOR holds a remote command it cannot prove came from an authorized source.

RA-2.1.4RA-2.2.1

HC-B.3

Tampered device firmware and updates

Firmware and updates can carry harmful code into connected devices.

DOR's answer

DOR checks them before they install and keeps checking what runs.

RA-2.2.2RA-4.1.1

HC-B.4

Devices with hidden access

Devices can arrive with backdoors or undocumented connections.

DOR's answer

DOR watches devices while they run and confirms each is the registered one, so unapproved behavior is flagged and recorded.

RA-3.3.3RA-3.1.2

Pharmacy and Supply

Prescriptions, controlled substances, and the drugs moving toward the patient.

HC-P.1

Forged or altered prescriptions

An electronic prescription can be forged, or its drug, dose, or quantity changed in transit.

DOR's answer

DOR confirms who wrote the order and that nothing in it changed.

RA-1.3.1RA-1.3.2

HC-P.2

Counterfeit or diverted drugs

Tracing records can be altered to hide a counterfeit or diverted product.

DOR's answer

DOR keeps every transaction record provable from one trading partner to the next.

RA-6.3.1RA-6.2.3

People and Access

The help desk, the phone line, the video visit, and the record room.

HC-A.1

Impostors at the help desk

Callers posing as clinicians or executives push the help desk to reset passwords or enroll new login devices.

DOR's answer

DOR confirms the requester before access changes.

RA-2.4.1RA-2.2.1

HC-A.2

Cloned voices on the phone

A cloned voice can sound exactly like a physician or an executive asking for access or money.

DOR's answer

DOR checks the live call and flags a voice it cannot verify.

RA-3.2.2

HC-A.3

Impostors on telehealth visits

A faked face or voice can join a video visit as a patient or a clinician.

DOR's answer

DOR confirms who is on the call and records who was connected.

RA-3.2.2RA-3.2.3

HC-A.4

Insiders misusing access to records

Someone with legitimate access can open or change a record for the wrong reason.

DOR's answer

DOR requires a name and a reason for sensitive actions, recorded where no one can edit them.

RA-2.4.2RA-6.3.2

Records, Research, and AI

The data that outlives the visit, and the rules you answer to.

HC-D.1

Poisoned inputs to clinical AI

AI tools can be fed altered or planted records and documents.

DOR's answer

DOR records the source of every input and keeps unverified data out of what the model uses.

RA-1.4.2RA-1.4.3RA-6.2.3

HC-D.2

Broken chain of custody in research

Samples, trial data, and consent records lose provable custody as they change hands.

DOR's answer

DOR records every hand-off and the order it happened in.

RA-6.3.1RA-5.3.1

HC-D.3

Altered claims and payment instructions

Claims and payment details can be changed between sender and receiver.

DOR's answer

DOR checks them against where they came from before money moves.

RA-1.3.2RA-2.4.1

Healthcare

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